Shipping & Delivery
For Order Placement
- Once your order has been placed, we will notify you by email & Whatsapp as soon as possible to confirm receipt of your order and WhatsApp you again to confirm dispatch and therefore acceptance of the order.
- In the case of Cash on Delivery orders, an order confirmation email & Whatsapp will be sent to you. Your order request will only be accepted once you have confirmed your order by email/call/Whatsapp.
- Astaberry does not ship outside India at the moment.
Shipment Delivery Time
- Orders are shipped from our warehouse in Gurgaon through our authorized logistic partner within 48 hours after the order is placed.
- The product(s) will be inspected and packaged prior to handing them over to our trusted delivery partners.
- Our delivery partners will bring the package to you as early as possible. In case, they are unable to reach the provided address or at a suitable time, they will contact you to resolve the issue.
- Our endeavour is to make the products reach you within 5 to 8 working days for Metro cities and 8 to 12 working days for Non-Metros from receipt of order and payment depending on the address for delivery.
- Goods will need to be signed for upon delivery. We take no responsibility for goods signed by an alternative person other than the person ordering the product at the address indicated at the time of the order.
- Since the transactions are authorised by the cardholder, we do not take responsibility for incorrect addresses provided at the time of placing the order
- We are not responsible for damage to products after delivery.
- You can ask for the tracking details via WhatsApp or e-mail.
We have various payment options for smooth online payment transactions:
- Domestic credit or debit cards, issued by banks and institutions that are part of the Visa, Rupay, Amex & MasterCard Networks.
- International credit or debit cards, issued by banks and institutions that are part of the Visa, Rupay, Amex & MasterCard Networks.
- Payment Wallet - Paytm
- For safety reasons, orders cannot be cancelled and refunded once ordered.
- Orders once shipped cannot be cancelled.
- Our endeavour is to ensure that all products listed on the site are available in stock for despatch to the buyer. However in case the same is not available for any reason, we will contact you within 2 business days and give you the option to exchange, delay or cancel the order based on your convenience.
- IBPL Online Store will always try to update the product inventory and make minimum chances of getting the product out of stock.
- All orders shipped from our Gurgaon warehouse will take their respective time in delivery.
- Worldly Goods are required to be signed for at the time of delivery. If the consignee is not physically available at the time of delivery then please suggest any alternate person i.e. neighbour, family member, friend, colleague etc. However, IBPL is not responsible for the goods signed by any alternate person.
- The product prices listed are current and updated. However, these are subject to change without advance notice.
- All prices on this website are processed in Indian Currency (INR) and the prices are inclusive of all taxes.
- All orders are acknowledged at current pricing. We will bill at the price in effect, at the time of shipping.
- Our products are liable for GST in India.
- Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments
- Shipping and Handling charges vary from area and zone wise.